Delivery Information

Orders are dispatched Monday to Friday, excluding UK Bank Holidays. Orders placed before 3pm Monday to Friday (1pm for DPD) will be dispatched the same day. Orders placed after this time will be sent the next working day. 

UK Royal Mail Tracked 48 Delivery. Usually delivered within 2-5 working days. Free on orders £40+

UK Royal Mail Tracked 24 Delivery. Usually delivered within 1-2 working days. £3.95

UK Royal Mail Special Delivery Guaranteed® Order before 3pm Mon - Fri for Next Day delivery. £6.50

UK DPD Next-Day Delivery. Order by 1pm Monday - Friday for delivery the next working day. £7.00

Local Collection (Brighton Lanes) Pick up location: Kingslake House, Union Street, Brighton, BN1 1HA. We will email you as soon as your order is ready to collect. Usually within 24 hours. Free of charge.

Standard International Tracked Shipping ranges from £13.50 to £16.50 GBP, free on orders over £100.00 GBP. Please see our Delivery Information Page for more details. See estimated shipping times below.

Europe: 4-9 working days

USA: 5-10 working days

Canada: 5-10 working days

Australia: Up to 25 working days

Rest of the World: 5-15 working days

Please note: This service is currently experiencing severe delays and in rare cases, please allow up to 6 weeks. If you would like a quicker service, please upgrade to Express International Tracked Shipping. Alternatively, if you need your order by a specific date, don't hesitate to get in touch with us directly to look into the best shipping options for you.

Express International Tracked Shipping from £26.95 to £37.50. Please see our Delivery Information Page for more details

Europe: 2-9 working days

USA: 3-5 working days

Canada: 3-5 working days

Australia: 3-5 working days

Rest of the World: Up to 10 working days

For further information on delivery and returns, click here.

If you wish to upgrade your shipping option after placing an order with us,  contact us here


Returns Policy

We want you to have a carefree shopping experience at Tegen Accessories. If you are not completely happy with your new hair accessory, please return it to us and we will refund you or offer you an exchange.

You now have 90 days to return item(s) for an exchange or refund.

Find out more about our returns policy here.