Gift Wrapping

Delivery Information

Orders are dispatched Monday to Friday, excluding UK Bank Holidays. Orders placed before 3pm Monday to Friday (1pm for DPD) will be dispatched the same day. Orders placed after this time will be sent the next working day. 

UK Royal Mail Standard Delivery. Usually delivered within 3-7 working days. £3.00 or free on orders £30+

UK Royal Mail Tracked 48 Delivery. Usually delivered within 2-5 working days. Free on orders £60+

UK Royal Mail Tracked 24 Delivery. Usually delivered within 1-2 working days. £5.00 

UK Royal Mail Special Delivery Guaranteed® Order before 3pm Mon - Fri for Next Day delivery. £6.50

UK DPD Next-Day Delivery. Order by 1pm Monday - Friday for delivery the next working day. £7.00

Local Collection (Brighton Lanes) Pick up location: Kingslake House, Union Street, Brighton, BN1 1HA. We will email you as soon as your order is ready to collect. Usually within 24 hours. Free of charge.

Standard International Tracked Shipping ranges from £13.50 to £16.50 GBP, free on orders over £100.00 GBP. Please see our Delivery Information Page for more details. See estimated shipping times below.

Europe: 4-9 working days

USA: 5-10 working days

Canada: 5-10 working days

Australia: Up to 25 working days

Rest of the World: 5-15 working days

Please note: This service is currently experiencing severe delays and in rare cases, please allow up to 6 weeks. If you would like a quicker service, please upgrade to Express International Tracked Shipping. Alternatively, if you need your order by a specific date, don't hesitate to get in touch with us directly to look into the best shipping options for you.

Express International Tracked Shipping from £26.95 to £37.50. Please see our Delivery Information Page for more details

Europe: 2-9 working days

USA: 3-5 working days

Canada: 3-5 working days

Australia: 3-5 working days

Rest of the World: Up to 10 working days

For further information on delivery and returns, click here.

If you wish to upgrade your shipping option after placing an order with us,  contact us here. 

Returns Policy

We want you to have a carefree shopping experience at Tegen Accessories. If you are not completely happy with your new hair accessory, please return it to us and we will refund you or offer you an exchange.

You now have 90 days to return item(s) for an exchange or refund.

Find out more about our returns policy here.

This product is a part of our 6 Month Tegen Promise Guarantee 

Please be aware that wear and tear can happen as the product ages but this can be prevented by following our maintenance guide:

To ensure that your accessories maintain their quality throughout its life you must take care of them. Our accessories are made to last, in order to keep the reflective shine of our accessories you must avoid contact with chemicals, extreme heat, water, cosmetic products, and fragrances.

Mission Statement in Sustainability

'Sustainability is incredibly important to us at Tegen Accessories. This is why our French Hair Accessories are made from natural compounds such as cotton and wood pulp. We are always looking for new ways to develop our efforts to be as sustainable as possible.'

Our French Handmade products are made from the natural compound cellulose acetate, a strong yet flexible material. This is a highly sustainable production process because every part of this sheet can then be used in the creation of our smaller hair accessories or melted down to be reused with absolutely no wastage. Cellulose acetate is also a biodegradable material.

Our French Essentials and À La Mode products are made from reusable materials from the handmade collection. Offcuts are collected and ground down so that they can be used again, meaning this process is eco-friendly. 

Find out more